Archive for April, 2009

Do What You Love – Delegate the Rest

April 30, 2009 | By | Add a Comment

Whatever your job or role, there will always be the parts of it that you prefer to do and others you hate and loathe. It’s natural! We all have our preferences and usually that which we enjoy and prefer doing are the things we are best at. It’s common sense. When we manage others, as […]

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Getting the Best from Your People

April 30, 2009 | By | Add a Comment

Enjoying the benefits of truly ‘turned on’ people in your business, makes a huge difference. They are your lifeblood – your representative in front of the hundreds and thousands of customers you deliver to daily. Finding out what they need to be successful for you can be more challenging. But wait! What steps have you […]

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Valuing Mistakes

April 29, 2009 | By | Add a Comment

Let’s face it – things go wrong. It’s life and getting all upset when things go wrong is going to get nowhere. Being able to accept this and learn from it is one indicator of a true manager and leader. There’s a famous story of a senior executive at a large American corporate. A project […]

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Preparing to Move On!

April 28, 2009 | By | Add a Comment

From the very first day you work with your people, there is a reducing number of days you will have ahead of you working with them. All of us are ‘disposable’ and have a measurable timespan in any career step. So, from day one it’s vital to be thinking of when you aren’t there and […]

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The Attraction of Opposites

April 27, 2009 | By | Add a Comment

Sometimes, when you are stuck for a decision to make, it is worth thinking the unthinkable. Trying the impossible. And it doesn’t only reflect on the decisions you make – it could be a whole approach. One thing to try is absolutely the opposite to the direction you were thinking of taking. What would happen […]

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What Do Your Customers Want?

April 23, 2009 | By | Add a Comment

Getting inside the head of your customers is a recipe for success. And it takes some thought and actions on your part to ensure that you get the most from these folk, one of your most valuable assets. Sometimes, you almost have to ‘be’ them, to find out more. Try taking the role on of […]

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KISS – All About Simplicity

April 22, 2009 | By | Add a Comment

Often, when we are trying to build relationships with our people, we get all hung up on being outwardly open with them. And we complicate things – a lot! I was working with a bunch of clients this week, teaching some coaching tools. It struck me how challenging it is when you are starting out […]

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Ten Steps to Doing Less in Your Business

April 21, 2009 | By | Add a Comment

You’ve been there and done it. You’ve got the tee-shirt and your experiences mean that you can cut so many corners. So you do. It’s easier. You respond to all the requests, questions, challenges and mistakes of your people. By fixing them. And after a while two things happen… Share this:

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Make Your Meeting Productive – Easy!

April 20, 2009 | By | Add a Comment

Ever been to a meeting where you wondered what had been agreed. Only to show up a month later and find out that there had been no progress, partly because no-one knew what was expected of them. So they kept quiet with their heads down! How frustrating! To save this being a problem, one possibility […]

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It’s Not What You Say, It’s The Way That You Say It

April 19, 2009 | By | Add a Comment

“OK, so what’s happened? … Well, yes you can do it that way. And let me show you a way that sometimes works well for us too” “You did what – that’s crazy. Why didn’t you do it the way you were told? Don’t you ever listen to what I say?” Two approaches – pretty […]

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