Category: Coaching and Feedback

What Do You Believe?

September 14, 2010 | By | Add a Comment

As many of us find out during the course of our management career, we can’t do it all. Yet there are times when we find the workload that we have is such that there is no-one else but ourselves who can do those parts of the work that are left to do. As managers, we […]

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The Value of A Question

June 11, 2010 | By

In the front of my copy of “The Bourne Deception” – book 7 of Robert Ludlum’s highly successful thriller franchise (with Eric Van Lustbader), there is the following dedication:- . “For Jeff, who started it all with one simple question…” . Ludlum’s book sales are now well past 300 million, in 32 languages, in 50+ […]

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Feedback – The Most Golden of Rules

May 23, 2010 | By

It’s funny how theory comes back to get you in the end. After so many years of reminding those in positions of authority that there are some vital rules for feedback, it takes just one occasion to show the real value of the advice. It was a sunny morning in my local chain coffee-shop. The […]

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Why Asking For Help Works For Managers

April 29, 2010 | By

Management can be a tricky role to play. Not only is the work challenging, but sometimes it’s hard to find the help you need. Yet there are people all around. The simple act of asking you team for help can be a difficult step for many managers, because it can seem to be that they […]

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People Management – Having An Open/Closed Door Policy

April 28, 2010 | By

It’s important to be accessible to your people. Being available means that you have the opportunities to bond and be willing to create excellent relationships. And there’s a time to stop as well. We are sociable animals. As managers, there is nothing in us that makes us different from the rest of humanity. We like […]

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Extreme Productivity – The Lucille Ball Way

April 8, 2010 | By | Add a Comment

As we work in ever demanding circumstances, I’m reminded of those occasions where as managers we want to get more from our people and willingly, they are prepared to do their very best for us too. This classic Lucille Ball clip shows how often they are prepared to go the extra mile, whilst reminding us […]

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Ready for Some Positive Feedback?

April 1, 2010 | By | Add a Comment

Two activities – one group and one personal. 1. Here’s a cool activity if you are in a meeting, or running a training session. At the end of the meeting, give everyone a blank sheet of paper. Ask them to write their name at the top. Ask them to pass the paper to the left […]

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Management Development Secrets – Easy Coaching For Your People

March 9, 2010 | By | Add a Comment

There are many ways to develop those employees that you have within your team. Some are more productive than others and depend on your own, personal management style. The easiest way is to ensure that you use the momentum each individual has within themselves and radically multiply that for them – and you & your […]

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Management Development Secrets – Four Advanced Coaching Skills

March 1, 2010 | By | Add a Comment

Coaching is a valuable talent that managers use when developing their people. It has the capacity to ensure that they perform to their very best, without telling them everything. Sometimes it’s important to let them discover things for themselves. The core activity of coaching is to ask questions that stimulate thinking and them listen a […]

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Effective Workplace Relationships – External Influences

February 25, 2010 | By

There is value in ensuring that the interaction between a manager or supervisor is effective. Both sides have much to gain. Although this would seem to be a relationship between two individuals, who else might be involved? When managers work closely with team members, the exciting relationship that builds is value-creating on both sides. Greater […]

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