Category: Coaching and Feedback

Summarizing As a Communication Tool

February 4, 2010 | By

As managers, we need to create the best interactions with our employees as we can. Understanding each other needs to be the goal, after which, everything else follows. When we speak to each other, it’s inevitable that what is said, sometimes, maybe even often, is misunderstood, so when a message needs to be very clear, […]

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Workplace Relationship Building – Creating A Better Understanding

February 1, 2010 | By

There are many opportunities for misunderstandings when we work in organizations. The most common reason is the way we fail to communicate properly. The relationships we have with our people can easily change that… Managers who have a vested interest in the success of their teams, have a role to play to ensure that communication […]

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Dealing With Difficult People – General Principles

January 24, 2010 | By

Difficult people can be found anywhere. As managers or supervisors, you are likely to have at least one you can name. It’s as common as that. There is a general principle to use as a first step. Most managers come across difficult people at some stage in their careers or other. They are common and […]

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Words You Hear – Open to Interpretation

January 17, 2010 | By

Communication is the essence of great management. Taking the time to spend time talking and most importantly listening to your people will always be the basis of the relationships we build. Yet how we interpret what we hear can be less than correct. We cannot always assume that the words we hear mean what we […]

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Key Benefits Of Giving Feedback – For Everyone

January 17, 2010 | By

When we hear those dreaded words ‘Would you like some feedback?’, it can drive fear through our hearts. Yet there are definite benefits to gain, once it’s a tactic that everyone gets used to… Through learning how well we do and where we can get better, in a culture that is supportive and encouraging, the […]

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Five Steps to Effective Feedback

January 11, 2010 | By

You might be surprised how effective feedback can be to your team, but you have to get on and do it, so here’s some great tips! Five Steps To Giving Feedback View more presentations from miltonpat. Share this:

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Asking The Right Sort of Questions

January 10, 2010 | By | Add a Comment

To create great conversations, we need to engage fully with those we want to talk with. There are tactics that anyone can use to draw out the information that is so valuable, as well as showing an interest in the individual on the other side. It’s not that difficult. There are several sorts of questions […]

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Workplace Relationships – Finding the Right Balance

January 7, 2010 | By | Add a Comment

In any employment situation, the relationship between managers and their people will be fundamental in the success of the team. Yet there are a number of differing types of relationships where the work needs to be done. In essence, there are three basic relationships that a manager has to have with those they manage. Whilst […]

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Building Business Relationships – One Simple Tactic

December 20, 2009 | By | Add a Comment

Building useful relationships in a business world is probably one of the most valuable actions anyone can take. Yet there are many challenges to ensure that it’s authentic and effective at the same time. Finding a particular trick that makes the difference can save a lot of time and energy, as well as being a […]

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Growing Capable Employees – The Easy Way

December 19, 2009 | By | Add a Comment

Do you ‘CELT’ each day? If you want to get yourself excellent employees, fully formed and using their full potential – maybe it’s time to think about it! Through engaging our people, we can bring the best from them – maybe even more than they might have thought possible, though as a manager who believes […]

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