I Changed My Sandwich Shop

March 11, 2009 | By | 1 Comment

I have a Subway just up the road. I kinda like Subway, though when you have the ‘Sub of the Day’ each week, you sure know when it’s Monday.

Still it was a nice walk and a nice Sub, so I did it – till my tipping point, I guess.

I guess that came from a juxtapositioning of three four things:-

  1. I got fed up with Subway
  2. I got fed up with the same walk
  3. The guy in Subway is an example to us all of being miserable and providing less than interested customer service
  4. I found another sandwich shop.

All came together as my decision-maker. The icing on the proverbial is the miserable service, I think.

In fact, I’m thinking of making my own Subways and bringing them in. After all, although I know my thinking will not help the world economy, there are other things to think about, there is a…


And, until I know what qualitative (what would be the difference if it was quantitative) easing is, I’m trying to be frugal.

And being very aware of who puts the effort in to retain my custom (just don’t get me started on BA – I now know what Bloody Awful stands for).

Share this:
Share this page via Email Share this page via Stumble Upon Share this page via Digg this Share this page via Facebook Share this page via Twitter

Filed in: Business Coaching, Customer Service, Employee Development, Team Building | Tags:

Leave a Reply

Trackback URL | RSS Feed for This Entry

You must be logged in to post a comment.