Tag: communication

Management Basics – Active Listening

June 12, 2013 | By | Add a Comment

When you take the time to listen – really listen and show that you listen – your people feel heard. In a world when this has become a rarity rather than the norm, your people will see you as something special and will be much more inclined to stay – and do more for you […]

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Family Business – The Value of Outside Help

May 27, 2013 | By | Add a Comment

By its very nature, a family business will often be very self-sufficient and able to look inwards for solutions to challenges. And, there is a strong argument to bring in other skills and expertise from outside to give a broader perspective… Many family businesses pride themselves on being effective with family members alone. They capture the […]

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Family Business – Preparing to Step Back

May 20, 2013 | By | Add a Comment

For anyone who has created their family business, deciding on the time to do less and leave it to others can be a daunting prospect. Yet there are some simple ways to ensure that stepping back is less painful than at first it might appear. After the years of eating, breathing and (sometimes) sleeping the […]

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Family Business – New Blood for the Future

May 13, 2013 | By | Add a Comment

When starting a family business, the last thing on the mind of the owner will probably be what will enable them to retire and sit back. Yet by taking action early on, enjoying the fruits of the labours that built the family business will be all the easier. Planning for the future is so often […]

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Family Business – Credibility Tactics for New Family Employees

May 6, 2013 | By | Add a Comment

For entrepreneurs who start up a business, there will be little to doubt about their credibility. They started, progressed and built success. For those who they bring along to create a family business, there may be work to do so that other employees respect them too. It can be tough to be a family member […]

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Family Business – Building a Performance Based Culture

April 29, 2013 | By | Add a Comment

At the start of a family business, one or two members of the family create a new entity that they own and is their baby, from top to bottom. In most cases – at this stage – the success or failure of the enterprise depends on how much money is in the bank at the […]

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Family Business – Your Eight Key Stakeholders?

April 22, 2013 | By | Add a Comment

Depending on circumstances, there are usually eight groups of key stakeholders in family businesses. This may vary slightly from one family business to another, so it’s always worth considering every possibility. Each is important to understand and work with, for the future of the business and morale in the bigger team. Family Owners The most […]

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Family Business – Communicating with Non-Family Employees

April 15, 2013 | By | Add a Comment

Bringing new faces into a family business can be one of the most value-creating acts that existing members of a family can instigate. New ideas from wider experiences can only improve and develop a family business, Yet this can be a daunting prospect for anyone attempting to break into a close-knit family unit. Existing family […]

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Who Is Running Your Show?

November 12, 2010 | By | Add a Comment

The best managers do what they are supposed to do. They lead and manage their people to deliver the outcomes that their role requires. Be this in a business that delivers products and services; an organization that is there to serve the public or maybe a not-for-profit body who do their best for those who […]

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Summarizing As a Communication Tool

February 4, 2010 | By

As managers, we need to create the best interactions with our employees as we can. Understanding each other needs to be the goal, after which, everything else follows. When we speak to each other, it’s inevitable that what is said, sometimes, maybe even often, is misunderstood, so when a message needs to be very clear, […]

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