Tag: feedback

Top Ten Things You Would Never Hear a Coach Say (or then again…)

March 13, 2015 | By | Add a Comment

Just for fun and yet with some real insights to how a coach works, this list is an indication of culture and style. It will vary. From coach to coachee; to the relationship between them. None of these are wrong as such, though some might be decidedly odd in any context… When coaching, it’s all […]

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5 Feedback Accepting Tactics for Leaders

April 17, 2012 | By | Add a Comment

In any leadership role, a significant challenge is to get the very best from employees. In doing that, the careful balance between nurturing to build confidence and offering constructive feedback can be difficult to achieve. To help leaders build the trust that is needed to create the most value-creating relationships with employees, one step is […]

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Being the Leadership Model For Feedback

March 19, 2012 | By | Add a Comment

Feedback is a gift that is both widely misunderstood, as well as being incorrectly applied when it is. Yet so many would value the outcomes if a little time was taken to be clear on what needs to happen. Those dreaded words, ‘Would you like feedback?’ are, oxymoron-like both a carrot and stick at the […]

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Leadership Lessons Out of ‘The West Wing’

December 6, 2010 | By | Add a Comment

Many of you will remember that I’m steadily working my way through the 7 seasons of ‘The West Wing’ boxed set. And so far, it’s not difficult to appreciate why so many Americans (and others) would readily take Jed Bartlett as their President. There are many aspects of Bartlett that are agreeable and none more […]

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Leading Others? Give Feedback!

November 22, 2010 | By | Add a Comment

Ironically, it often feels easier not to give feedback. For most people, whatever their role, the concern with what can be seen to be a confrontation is so much easier to delay, prevaricate with and – in many cases – simply put off altogether. And that makes matters worse, almost every time. Here are three […]

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Ready for Some Positive Feedback?

April 1, 2010 | By | Add a Comment

Two activities – one group and one personal. 1. Here’s a cool activity if you are in a meeting, or running a training session. At the end of the meeting, give everyone a blank sheet of paper. Ask them to write their name at the top. Ask them to pass the paper to the left […]

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Customer Complaints – Who Will Gather The Intelligence?

January 20, 2010 | By | Add a Comment

Complaints are a valuable asset to any organization, once you can ensure that your people are willing to play. And to get them with you, they need to know that it’s not personal. There is no greater value than that to be gleaned from your customers and clients who are prepared to take the time […]

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Key Benefits Of Giving Feedback – For Everyone

January 17, 2010 | By

When we hear those dreaded words ‘Would you like some feedback?’, it can drive fear through our hearts. Yet there are definite benefits to gain, once it’s a tactic that everyone gets used to… Through learning how well we do and where we can get better, in a culture that is supportive and encouraging, the […]

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